Privacy Policy

Effective date: January 1, 2025

1. Introduction

Clear Business US, operated by HelloUniverse LLC, is committed to protecting the privacy and security of your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

2. Information We Collect

• Personal details: name, email, phone number
• Business details: company name, EIN, address
• Financial data: account transactions, payment history
• Device and login data: IP address, device ID, browser type

3. How We Use Your Information

Your information may be used for:

• Providing and managing your Clear Business account
• Compliance with KYC/KYB, AML, and regulatory requirements
• Fraud monitoring and security purposes
• Customer support and communication
• Improving and personalizing our services

4. Sharing of Information

We share your information only with:

• Our banking partners (for FDIC-insured accounts)
• KYC/KYB and compliance providers
• Service providers necessary to operate our platform
• Authorities, if legally required

5. Data Security

We use encryption, device verification, and continuous monitoring to safeguard your information. Access to data is restricted to authorized personnel only.

6. Data Retention

We retain your data as long as required by law, regulatory obligations, or to provide our services.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. Please contact us at privacy@hello-clear.com to exercise these rights.

8. Contact

If you have questions about this Privacy Policy, contact us at:
Email: privacy@hello-clear.com